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By the Author
Survive and Enrich Yourself in the Credit Crunch
This book is for you if you are worried about: - skyrocketing fuel and heating costs - rising food bills - expensive mortgage payments -…
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The Naked Trader
It's back - and this time it's even more revealing. In this completely updated and expanded edition, top trader Robbie Burns gives you the lowdown…
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Writing Advertising Copy
Copywriting is easy, isn't it? Just put a few words together and stick it in the newspaper, or send out a letter and wait for…
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Golden Rules Effective Listening
You've got through to the prospective customer either or the phone or in person. It's taken preparation, effort, persistence and a slice of luck. But…
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Golden Rules Handling Objections
You need new customers. You've got your list of prospects. You are prepared to make the phone calls and press the flesh. But one problem…
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The 7 Biggest Mistakes When Making Sales Calls
You need customers but don't know how to get them. You do NOT want: gurus talking in lofty terms about having the right attitude, understanding…
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Fundraising for Your School
This book will help those schools who wish to generate extra money outside of statutory funding to fund innovative projects, capital build programmes, staffing costs…
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Avanturine
A classic collection of Christian meditations, thoughts and philosophies, translated from the original French collection.
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Shag Yourself Slim
Losing weight isn't rocket science: eat less and move more, and it will happen. The link between sex and slimming is also simple: a good…
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Writing a Business Plan
Why should you use your valuable time creating a document that tries to look into the future while the world is changing around you? How…
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Marketing to Win More Business
In order to grow and survive in business, boosting your customer base and increasing your sales from those customers is paramount. And even if you…
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Handling Confrontation at Work
This guide is primarily concerned with the safety of the person and the minimising of potential physical conflict and personal injury. This guide looks at…
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Managing Change
A certainty in life is that things will change - sometimes bringing new experiences we enjoy and at other times those we would prefer to…
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Motivating Your Staff for Better Performance
Business owners and managers are under increasing pressure to perform. Never has there been a better time to practice good people motivation and management techniques.…
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Writing Newsletters and Articles
What makes a successful newsletter? How do you structure an article that people want to read? How do you secure a commission from a magazine?…
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Fewer, Shorter, Better Meetings
This easy step-by-step guide will show you how to make meetings more effective; how to get meetings off to the right start; how to get…
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Giving Confident Presentations
Making a presentation strikes fear into many hearts. It ranks alongside going to the dentist or being put into a cage with a hungry lion…
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Recruiting the Right Staff
Employing the right people is critical to the success of any business. Appointing the wrong person can be expensive, not only in monetary terms but…
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Succeed at Speed Dating
Speed dating has become the coolest way for young singles to meet and find love, and Clare McCann knows this better than most. In her…
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Stress and Time Management
Time is a wasting asset, because once it has been spent, it can never be retrieved. There is no such thing as a refund, and…
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Better Budgeting for Your Business
In an increasingly cost conscious world, control over your organisation's income and expenditure is vital. For most successful organisations, this control begins with a budgeting…
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Communicating With More Confidence
Communicating effectively should be the simplest thing in the world, we talk and listen - or do we? And is that all there is to…
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Building a Positive Media Profile
Editorial coverage carries at least two and a half times the weight of advertising. It is a very cost effective way of raising an organisation's…
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The Maverick
For eight years between 1998 and 2006, Luke Johnson wrote a regular column as "The Maverick" in The Sunday Telegraph. His short, pithy essays tackled…
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Are Your Customers Being Served?
Many organisations chase the Holy Grail of obtaining new customers, spending time, money, and energy on winning them only to provide them with a service…
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Being Positive and Staying Positive
Changing work patterns, pressures of this fast-paced life, family problems, life-cycle changes, and poor health can leave even the most positive of us feeling negative.…
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Successful Selling
We are all in the business of selling. Selling our products and our services, selling our company, and especially selling ourselves. So whether you are…